Superior Support

Our industry leading support staff and tools are here to keep you online and up-to-date.

White Arrows Pointing Up

We Take Support Seriously.
Very Seriously.

Providing excellent customer service is a priority at Zipline Interactive. Every Zipline customer has a dedicated Account Manager available to assist with any project related needs. 

Zipline customers also have direct access to our support department that can provide immediate assistance with email, website, or marketing questions, changes, or additions.

Industry Leading Support Tools At Your Fingertips

We have a robust help portal and support ticketing system ready to assist you.

The Zipline ticketing system will allow you to place and track support requests. Through your support account, you will have direct access to our support team and you will receive regular updates on the progress of your support ticket until it has been resolved!

Our Entire Hosting Network is
Monitored 24/7
You don’t have to worry about down time. If there is a problem, we’re already on it.
DNS Servers

ns1.gozipline.com

ns2.gozipline.com

ns3.gozipline.com

ns4.gozipline.com

ns5.gozipline.com

ns6.gozipline.com

Email Servers

Primary Email

Secondary Email

Web Servers

Production Web Server 1

Production Web Server 2

Production Web Server 3

Production Web Server 4

Production Web Server 5

PCI Production Web Server 4

SKI – Application Server

SF – Application Server

FBF – Application Server

HBS – Application Server

URM – Application Server

ServerEDGE – Application Server

ACN – Application Server

CH – Application Server

BE – Application Server

ISL – Application Server

OWC – Application Server

NH – Application Server

W1 – Web Server

SCC – Application Server

WP1 – Web Server

USI – Application Server

RES – Application Server

WSP – Application Server

ARG – Application Server

Submit A Support Ticket

We are currently open. If you are experiencing an outage or an emergency, please call us at:

Scroll to Top